Has my order shipped?
Orders ship next business day. You will receive an UPS or Fedex tracking number once order has shipped. Please check your spam mail from [email protected]
How do I change quantities or cancel my order once its placed?
In order to cancel or change an item in My Order you will have to contact us via email or phone within one hour of placing the order.
How do I track my order?
You can track your order after our shipping department has generated a tracking number. Most of our orders are shipped through Fedex Ground or UPS Ground. AT the time of providing the tracking number we will also provide the carrier.
My order never arrived?
If your order never arrived please access your tracking number by visiting the carriers we provided or contact us via email or phone and we can gladly help.
An item is missing from my shipment?
If an item is missing from your shipment please contact us via email or phone immediately and we will gladly fix the issue.
My product is missing parts?
If the product is missing parts please contact us via email or phone and will resolve the issue.
Can I have an order shipped to my PO box?
No, because all our orders are shipped UPS and Fedex and they don’t allow
Can I ship my order to a different address?
Yes, you can ship orders to a different address. When you check out it will give you option under shipping information to enter a new address.
How long will it take to receive my order?
Any orders received before 1pm will be shipped out the same day. Orders after 1pm will be processed and shipped the next business day. 95% of Just4Plastics orders are shipped within 24 hours. Because we have 5 warehouses place across the
What credit cards does [email protected] accept?
Credit cards [email protected] accept are Visa, MasterCard, American Express, and Discover
Can I purchase an item by check?
Sorry we don’t accept checks.
Can I return an item that is damaged, defective, or I just don't want?
Yes, we will gladly accept damaged and defective items once we determine that product occurred at our facility or through our partners carriers.
Orders that you don’t want please view our return policy below:
Our return policy is 30 days for full refund only if the item is unopened and in new condition. If item has been used than item can not be returned. Shipping charges are paid by buyer and buyer will be assessed a restocking fee of 20%. If the items are returned without return authorization (without RMA number) and return authorization email from Just4Plastics, they are NOT eligible for any refund.
Can I return an item that is custom manufactured?
CUSTOM PRODUCTS- Any manufactured items that are custom manufactured to your specifications on printing, sizes, gauges, etc.
If you have ordered a custom manufactured item, it may not be returned unless the product is defective. We simply require a picture or sample of the item you are requesting to return, as well as state the reason for the return via e-mail to [email protected] We then must review and confirm your request before we can issue your RMA (return merchandise authorization).
Why was I charged sales tax on my purchase?
As Just4Plastics is based in the State of
How are shipping charges calculated?
All shipping is done through Fedex or UPS and calculated according to size, weight and location of where the package is being sent too. If next day delivery is needed contact us via email or phone for this special need.
How do I contact The Customer Service Department?
You can reach customer service department via email or phone.
What if item is not in stock?
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order or provide you with back order date, using the original method of payment.
Please click below on detail information about tolerances.
Poly Bag Appearance and Packaging:
If you need to protect an item during storage or shipment, Just4Plastics can supply a poly bag that can outshine the competitors. If you require a poly bag that is not for heavy items and require only a simple shield for protection, then a lighter density poly bag would be best. Heavy density poly bags are good to use in more harsh environments where dirt, debris, and moisture are factors and could cause damage. Because of this, we recommend you contact us to discuss your options if this is something of importance to you. Typically, we ship our poly bags in Cases of 1000. Poly tubing however is shipped on a Roll. Please note each product is listed with how it is packaged in the product Name and description.
Due to most of our products being manufactured and packaged for industrial use, domestic bags that are not on rolls will be packaged loosely in corrugated boxes. Because these bags are not folded in a neat manner, keep in mind they will contain wrinkles and creases due to placement within the box. These bags are tightly packed so we can ship them as efficiently as possible.
Our bags come from all areas of the world where labor costs are very affordable. Almost all of our bags are imported from China, Taiwan, & Vietnam. While some imported bags can still have creases, these products made from foreign manufacturers, are far less likely to have wrinkles and folds which are common among domestically produced bags.
Bags and Tubing on Rolls
Our tubing is a perfect way to package your long or oddly shaped items. Tubing is made on a roll and easily assessable as well as easy to package your products quickly and accurately. Tubing allows you to cut and close both ends by heat sealing, stapling, or tape. With clear poly tubing, it allows you to pull out your necessary length you need for your item and cut the required length for your product.
Shrink Films and other High-Performance Films
Our shrink bundling films are made up of a 3-layer polyethylene (PE) plastic film material. When you apply heat to shrink film, it shrinks tightly over the product you are covering. The pros of using Polyethylene shrink film is its durable and thicker-offering more stretch ability.
1. Click on “My Account” tab
2. Click “Create Account”
3. Follow the prompts
How do I edit my account information?
1. Click on “My Account” Tab
2. Log in as “Returning Customer”
3. From there should be able to edit account information
How much is my shipping?
All shipping is done through Fedex or UPS and calculated according to size, weight and location of where the package is being sent too.
I forgot my password?
1. Click on “My Account” tab
2. Under “Forgot your password” field
3. Enter your email address and click “Reset my password”
How do I return my product?
Our return policy is 30 days for full refund only if the item is unopened and in new condition. If item has been used than item can not be returned. Shipping charges are paid by buyer and buyer will be assessed a restocking fee of 20%.
Steps to be taken when returning an item:
1. Contact us via email or phone
2. We will provide you an RMA form with number
3. RMA form needs to be attached and number will need to be written on the outside of the package, if not written refund will not be given
4. Mail back package with address given on RMA form with tracking. Do not mail back package to corporate or PO box address.
5. After receiving the package we will inspect the package and issue credit.
I received the wrong product?
If you have received wrong item please contact us via email or phone within 72 hours after receipt of product and we will gladly correct the matter.
What is your return policy?
Our return policy is 30 days for full refund only if the item is unopened and in new condition. If item has been used than it can not be returned. Shipping charges are paid by buyer and buyer will be assessed a restocking fee of 20%.
When will my order ship?
Orders will ship the next business day. Once order has shipped you will get a UPS or Fedex tracking number via email stated on your account information. Please check your spam mail from email [email protected]